Still Another Update: www.RegisterFlies.com
Another Update: Enom has stepped up to the plate and completely severed their ties with RegisterFly. They have created an FAQ which will allow you to transfer domains from RF back to Enom. Since our domain is technically expired, this is going to be an even bigger hassle than a normal domain push. I am going to call Enom in the morning and see what can be done. I have also backordered the domain in question through GoDaddy in case I get lucky. Pray for the kids.
Update: Apparently we are not alone. Has RegisterFly.com stolen our domain name? “It seems RegisterFly has gotten themselves into a lot of trouble recently for their practices and have been banned by Enom from registering domain names in the future.” Who else has this happened to, and what can we do about it?
I have never blogged for the purposes of evil before. In fact, I pride myself on my burgeoing online reputation management abilities. I do so now only because I have come up against service provider treachery the likes of which would make Carol Beer cringe. “Domain registrar says no.”
I help run a website for a non-profit community center here in Boston’s North End. I took over webmastering duties when the first guy moved away and I never bothered to transfer the domain name to my registrar of choice. I didn’t see the need. Instead, I left it at RegisterFly.com with whom I had no prior dealings. I am not going to play the ‘who let the domain expire‘ blame game here. I had access to the RF account – but I did not renew it before it technically expired (never got an email telling me expiration was imminent like I do everywhere else) and one day in December I got a panicked call from one of the center’s principals wondering why the site was down.
Long story short – it is two months later and after a barrage of calls to RegisterFly and its controlling entity, Enom, the site is still down and the domain unrenewed. I have moved it to a .org as a plan ‘B’, but refuse to rest until someone has at least explained to me why we’ve been ignored to the extent that we have. RegisterFly support tickets simply tell me there is a delay and to ‘just wait’. Enom doesn’t know we’re alive.
Yes, I am in a vendetta sort of mood tonight, but I’m also hoping a few tags will draw some Technorati traffic from folks who are experiencing the same issue with this collective set of jokers. It would be a shame if someone at the Boston Globe caught wind of my non-profit being cornholed in this fashion. I played a cop in the fundraising play this year, for goodness sake. I wore makeup. I’m pissed. We’re only trying to help the kids, Enom. Do the right thing and call a brother. I did a little research to no real avail – Does anyone know what the heck is going on with these two companies?